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Terms and Conditions of use

By booking a ticket to a MySpeedDate event, you acknowledge your acceptance of the MySpeedDate Terms and Conditions and warrant that you have the right, authority and capacity to enter into this agreement and to abide by all of our terms and conditions as defined below.

  • MySpeedDate is not a matchmaking service, we simply host events where single people can meet one another in a safe, comfortable and relaxed environment.
  • We cannot, and do not, verify the personal information of our guests, such as marital status, or any other aspects of their general background. For this reason we recommend that you do not disclose any personal information such as telephone number or address, which would allow others to contact you directly. Should you wish to do this, you accept this is entirely at your own risk.
  • We will not divulge your contact or personal details to anyone, unless required to do so by law.
  • We may use your contact details to inform you of future events, which we think may be of interest to you.
  • If due to any unforeseen circumstances we are no longer able to hold an event at the venue as originally planned, we reserve the right to move the event to an alternative venue. In this unlikely instance, we will always provide our guests with as much notice as possible, refunds will not be offered.
  • We are not able to accept cancellations, as the quality and success of our event would be compromised by an uneven ratio of males/females. However, if you are able to provide us with at least 5 days notice via email, we will do our best to move you to another MySpeedDate event.
  • We do our utmost to ensure that the ratio of males/females at all events is a 50/50 ratio and the website has technology built in to ensure that tickets are sold on an even ratio to allow all guests to have around 15 dates. However, due to potentially unforeseen circumstances on the evening of the event, we accept no responsibility for either an uneven ratio, or shortfall in male/female guests at the event, preventing this from being possible.
  • In the unlikely circumstances we have to cancel or postpone an event, a refund must be requested within 7 days from the time this event was cancelled or postponed. If we do not recieve a refund request your account will be credited to attend any future event free of charge.
  • Results must be entered within a 1 month period of attending an event, you will no longer be eligible to receive a free credit should you select a 'No' to all participants once a 1 month period has elapsed.
  • The host can refuse admission or expel at their discretion, and without refund, guests who become abusive and/or offensive to other guests at an event.
  • We do not guarantee that any guest will successfully match with another guest at our Speed Dating events. However, under our "MySpeedDate Success Guarantee" If you attend one of our events and don't find anyone you would like to see again (enter a NO for all dates when entering results), we will add a credit into your account for you to come again to a city within the same postcode area free of charge. This offer can only be applied once to your account. This free event would not entitle the guest to a refund if for any reason we have to cancel the event they book into, we will however credit their account to attend another event free of charge.
  • We take no responsibility for any emotional distress, or physical injury that may arise from communications with other guests registered with MySpeedDate, without limitation, either during, or at any stage after one of our events.
  • We accept no responsibility for any content arising in any written or verbal communications which may arise from one of our events including where members of the press are in attendance.
  • MySpeedDate Ltd events are held at venues across the UK over which we have no control. Therefore, in the event that you are injured, or suffer damages to yourself or your personal items, of any kind at one of our events, you agree to release MySpeedDate Limited from any liability with respect thereof.
  • We reserve the right to not include a guest as attending who leaves an event once an event has began.
  • When a credit is applied to your account it will expire after six months from the day it is applied.
  • By registering with MySpeedDate you warrant that you are at least 18 years old and that you are single.
  • Your use of the MySpeedDate service is for your sole, personal use. You may not authorise others to use your user details, and you may not assign or otherwise transfer your account to any other person or entity.
  • We reserve the right to cancel any event and provide a full refund, but no other compensation, in this unlikely case.
  • When you book an event with MySpeedDate Ltd, you must supply a daytime telephone number or mobile phone number for at least ONE guest on the booking. In the event that we are forced to cancel an event due to circumstances beyond our control, we will use all forms of contact information to contact you, please check your emails and phones before you leave for the event.
  • Members are responsible for attending an event on time. If a Member turns up late to an event, we are under no obligation to allow them to participate in the event, nor offer any refund or compensation. We will however do our best to accommodate the member into the event, but this is not always possible.
  • We do not issue refunds for our Saturday Night Social events, you are able to exchange your place with a friend if you are unable to attend. Please explain to the host the situation on the night of the event.
  • Our free credit promotion requires you to share a link to our site on your Facebook page and then get 3 people to purchase full price tickets for one of our events. You must then send an email to offer@myspeeddate.co.uk stating the names and we will update your account with a free credit.
  • Results must be entered within a 30 day period of attending an event, you will no longer be able to enter your results after 30 days have elapsed from the date of your event.
  • Our messaging system can be used for up to 6 months from the date of your event, after the 6 months has elapsed the event will be deleted.

MySpeedDate Ltd